Shipping Policy

MAISON D'OR is committed to providing all customers with a fast and reliable shipping service. This shipping policy describes delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times

MAISON D'OR strives to ship all orders within 24–48 hours after purchase confirmation. Once shipped, orders are typically delivered within 2–14 business days. Delivery times may vary depending on factors such as:

  • Weather conditions

  • High demand periods (such as holidays)

  • Customs procedures (if applicable)


Shipping

All orders at MAISON D'OR are shipped directly from our warehouse. This approach helps shorten processing time and ensures that you receive your products as quickly as possible. It also allows us to conduct strict quality control on every item shipped.

Order Processing

  • After placing your order, you will receive a confirmation email with all your order details.

  • Orders are processed and shipped within 24–48 hours.

  • Once your order has been shipped, you will receive an email containing a tracking number so you can easily follow your shipment.

Order Tracking

MAISON D'OR provides tracking information for all orders. The tracking number you receive via email allows you to follow your order through the carrier’s website, so you always know where your package is and when it is expected to arrive.

Questions & Support

Do you have questions about your order or shipping policy? Our customer service team is ready to assist you!

Email: info@shopmaisondor.com

We strive to respond to all inquiries quickly and professionally.

Limitations & Exceptions

Although we do our utmost to meet the estimated delivery times, unforeseen circumstances may occasionally cause delays, including:

  • Customs processes

  • Severe weather conditions

  • Force majeure situations

MAISON D'OR is not responsible for such delays, but we appreciate your understanding and patience.

Conclusion

MAISON D'OR is committed to offering an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible.
For questions or additional information, please contact us at info@shopmaisondor.com